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Policies

Terms of sale

Crypto SIM Direct is a trading name operated by Secure Communications Global Ltd, a company registered in England and Wales with company number 15878644, registered office 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom.

What you're buying

Each plan is a prepaid mobile data eSIM with the data allowance, validity, coverage and terms shown on its plan page at the time of purchase. Plans are data-only unless stated otherwise.

Your responsibilities

  • Make sure your device supports eSIM and is unlocked before buying.
  • Install each eSIM on one device; QR codes can normally only be installed once.
  • Use the service lawfully and within any fair-use terms shown for the plan.

Prices and payment

Prices are in US dollars. The total is confirmed before you pay. Card payments are processed by Stripe and crypto payments by Cryptomus. An order is only confirmed once payment has been verified; underpaid or expired crypto invoices do not complete an order.

Delivery

After payment is verified, installation details are made available on your order page and sent to the email you provide. Delivery times can vary and are not guaranteed to be immediate.

Network service

Data service is provided over partner mobile networks. Coverage, speed and availability depend on local network conditions and are not guaranteed.

Refunds

See our refund policy.

Contact

Use our support form.